Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
It is my personal commitment to see that all of your expectations are not only met...but exceeded.
David T. Fischer
Chairman & CEO
About The Suburban Collection
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan, Florida and California. The company's 60+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning 32 convenient dealership locations and AAA-approved auto repair and collision service centers - including two Fischer Body Refinishing locations.
The Suburban Collection also operates three GM-authorized accessory distributors and installers; the Southeastern Michigan Accessory Center (SEMAC), Florida Automotive Distributing and Accessories of Chicago. The company's Competitive Vehicle Services (CVS) division ensures that the latest vehicle models are always within reach of businesses that design and test the vehicle safety of the automobiles of tomorrow. The Suburban Collection also manages the fleet of historical General Motors vehicles as Global Logistics Services.
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
"Certified" vehicles - Volkswagen has trained our technicians to inspect and repair our used Volkswagen vehicles to bring them up to the stringent standards required to be classified as certified Volkswagen cars.
Professional, certified sales staff - Volkswagen has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Easily accessed location - Located on Grand River Rd., we make it very easy to get to our facility from I-275 or I-696/96.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Volkswagen of Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service.
1,700+ used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.2 out of 5 star rating on DealerRater* - We're particularly proud of our 4.2 rating at DealerRater - the premier automotive dealer rating service. Over 12 customers have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
4.5 out of 5 star rating Yelp* - At least 5 customers have taken the time to write great things on Yelp about their service at Suburban Volkswagen of Farmington Hills.
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Professional, customer-focused management team - Our General Manager - Bart deBrow and our General Sales Manager - Christina Tomasino-Rowan, along with Jim Ross, our Service Manager and the rest of the management team are here to assist you and make sure your experience is nothing short of amazing!
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Farmington Hill's newest dealership - Suburban Volkswagen of Farmington Hills has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax reports to help them become more comfortable knowing more about the used car they are interested in.
Experienced service department - Our technicians have been trained to work specifically on Volkswagen vehicles and have knowledge, background and hands-on experience like no other general technicians in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
Loaner vehicles - Our service department can provide loaner vehicles should the situation call for it.
Express Service - Our Express Service gets your minor services done quickly, without an appointment! We have dedicated technicians to do tire balancing / rotations / replacements, batteries, engine air filters, and windshield wipers without waiting in line with the folks getting more involved services done.
Alternative financing - Special financing arrangements can be made available for parts and service repairs.
AAA-approved auto repair - Our store has been approved by AAA - recognizing our service as an excellent location to get your auto repair done.
On-line service scheduling - Our recently re-designed website allows you to pick the date and time you would like the work to be done on your vehicle with our handy online form.
Extended service hours - The service department opens early and works late to get your car in and out as quickly as possible.
OEM Volkswagen parts department - We typically stock all common Volkswagen OEM parts and accessories made specifically for your vehicle - more than any other non-dealer auto repair facility.
Still want to do more research? Learn more about Suburban Volkswagen of Farmington Hills on our customer reviews page.
Throughout it all, you can count on Suburban Volkswagen of Farmington Hills to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 37911 Grand River Ave Farmington Hills, Michigan, and a short drive away from Dearborn, Southfield, Livonia, Novi and Detroit, and look forward to seeing you!
* Figures current at the time this article was posted.