Average Score (254 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

254 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Dana S.09-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Brent B.09-30-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    My relationship with the dealership is new and has been very positive. They treat me as if the want a long term relationship which I find rare these days.

  • Jacob M.09-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I had an amazing experience with Ken.

  • Ari K.09-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great service, very knowledgable staff, friendly

  • Srinath K.09-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Ekaterina K.09-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Jennifer K.09-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Great customer service and they tell you what can or cannot wait honestly!

  • Jordan J.09-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Ken was extremely helpful and knowledgeable.

  • Courtney G.09-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Michael R.09-26-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Mike and the whole team were accommodating, professional, and made this the smoothest car buying experience i've had. They were knowledgeable and enthusiastic about the cars. A+