Average Score (254 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

254 Ratings

4.8 Average

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  • Sarah B.04-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

  • Mike A.04-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Mickey M.04-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Yeming H.04-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Elijah B.04-29-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

  • Chris K.04-28-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2023

    Derick did a great job. Coffee machine was not at its best

  • Nina H.04-26-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

  • John C.04-23-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

  • Zach N.04-23-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Capri C.04-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    I always experience great customer service and and communication.