Average Score (238 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

238 Ratings

4.8 Average

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  • Joanna V.05-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Service was exceptional from start to finish!

  • Juan L.05-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Janie B.05-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Joesph M.05-13-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Heidiemarie C.05-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    I love the people skills the service people have. The eye contact is great.

  • Sharon R.05-07-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Yes, everyone involved with my purchase was very helpful and answered all my nervous questions.

  • Michael B.05-06-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Sam and Mike were pleasant to deal with. A fair price was negotiated easily.

  • Deborah E.05-05-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Derrick is an excellent Service Advisor and stayed with me through the process from beginning to end. My car came back clean and even before the time expected.

  • Alisa A.05-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Jack B.05-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022