Average Score (254 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

254 Ratings

4.8 Average

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  • Graham S.02-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    My vehicle was taken care of in a timely fashion.

  • Blake K.02-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    The service attendant was very nice and helpful.

  • Keith H.02-01-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Douglas B.02-01-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    My concerns are handled promptly and I can always schedule at a convenient time. The Service Center particularly Michael Gregerson as well as the shuttle drivers are awesome to work with. The environment is always friendly as many others will smile and say hello as I go through the building.

  • Kurt F.01-31-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    Had a great experience when I brought my GTI in for scheduled service. Michael the service agent walked me through the process and took care of every thing. Service was done on time, thoroughly and all with my convenience in mind

  • Jacqueline B.01-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • John L.01-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Kurt S.01-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Kristina W.01-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Nancy H.01-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    VW Service technicians do a great job. Always very timely when performing maintenance.