Average Score (254 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

254 Ratings

4.8 Average

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  • Collin F.01-24-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

  • David S.01-24-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Warranty issue remains unresolved

  • Larry S.01-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Woods T.01-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    The gentleman that help me is great. The cable that was broke by the service tech, which opens the hood I would grade him a D. I open the hood 2 days before him and had no problem.

  • Karina E.01-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Michael was extremely helpful with info from the start. I trusted him the most with the information he provided me.

  • Deborah E.01-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Michael Gregerson and the service team absolutely rock...

  • Jennifer S.01-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    My service was efficient and pleasant

  • Donald S.01-05-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Cyntia G.01-04-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Great car and great help choosing it

  • Lacey S.01-03-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    The service department is exceptional! Everyone was incredibly helpful, knowledgeable, and went above and beyond to ensure my car screen was repaired correctly and on time. They kept me updated throughout the process and made sure I understood everything clearly. I highly recommend this dealership for all my car service needs.