Average Score (238 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

238 Ratings

4.8 Average

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  • Pankaj G.03-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Steven M.02-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Great service

  • Mark G.02-21-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Exceptional Service from Clarence Carpenter! I just leased a new VW Taos, and I couldn't be happier with the experience—thanks to Clarence Carpenter! From start to finish, Clarence was professional, knowledgeable, and incredibly attentive to my needs. He took the time to explain every detail, making sure I was comfortable with my options and confident in my decision. Clarence's friendly demeanor and no-pressure approach made the entire leasing process smooth and stress-free. He went above and beyond to ensure I got the best deal possible, and his expertise in VW vehicles was truly impressive. It’s clear that he genuinely cares about his customers and wants them to drive away happy. If you're looking for top-notch service and a salesperson who truly puts the customer first, I highly recommend Clarence Carpenter. I’m thrilled with my new VW Taos, and I have Clarence to thank for making it such an enjoyable experience!

  • Mark G.02-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Give Mikey a raise!

  • Christi L.02-09-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Scotte S.02-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    What a great dealer! Mikey and Derek are the best

  • Judy B.02-06-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    I had general maintenance and oil change and the experience with the service dept is great

  • Jean F.02-05-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Great experience buying a car. Clarence was fabulous and the in and out experience was seamless. We would have liked a little “extra” thrown but all in all a great experience.

  • Erin C.02-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Karla S.02-03-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Excellent service, efficiency while fixing and diagnose the issue