Average Score (254 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

254 Ratings

4.8 Average

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  • Deborah E.12-11-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

    Michael was VERY helpful, as was his counterpart -- I think Kendrick -- not sure of his name. They got me in and out, explained everything well, and arranged my transportation while I was without my vehicle. Both gentlemen were very pleasant.

  • Abraham O.12-07-2024

    TYPE:ServiceMODEL:ArteonYEAR:2019

  • Pijush R.12-05-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    After the completeion of the job the car has not been delivered smoothly. In an earlier visit - we could not find easily where the car had been parked. This we were wating for the car however some one was taking long time to park it and then let us know. At all other delarship after the job completetion this car is broght back at the door of the garage or at the front door makes it much convenient.

  • Lin T.12-02-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Theresa M.12-01-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Sharon M.12-01-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Jaimi K.11-26-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Srinath K.11-25-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Awesome Customer Service

  • Anthony O.11-25-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Eric M.11-23-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020