Average Score (238 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

238 Ratings

4.8 Average

Models
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  • John L.01-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Kurt S.01-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Kristina W.01-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Nancy H.01-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    VW Service technicians do a great job. Always very timely when performing maintenance.

  • Collin F.01-24-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

  • David S.01-24-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Warranty issue remains unresolved

  • Larry S.01-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Woods T.01-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    The gentleman that help me is great. The cable that was broke by the service tech, which opens the hood I would grade him a D. I open the hood 2 days before him and had no problem.

  • Karina E.01-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Michael was extremely helpful with info from the start. I trusted him the most with the information he provided me.

  • Deborah E.01-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Michael Gregerson and the service team absolutely rock...