Average Score (254 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

254 Ratings

4.8 Average

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  • Woods T.08-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    It is always a wonderful ezperience.

  • Serhil L.08-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Nichole M.08-22-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Great customer service

  • Patricia G.08-22-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Good overall experience. Team was helpful and I am pleased with vehicle.

  • Chi-wei L.08-21-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    overall nothing to complain about, but the accessories are not come together with the car is the reason to lose one star.

  • Mohamad B.08-19-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Talal M.08-18-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    The person who take of me his name is Ed did great job taking care of me

  • Ahmad S.08-18-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Amazing Service Sam was a pleasure to work Very courteous and professional

  • Michael G.08-18-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Great service and follow through by Bill Berman.

  • Steven V.08-17-2025

    TYPE:ServiceMODEL:Golf RYEAR:2025

    Ken Berman was my service advisor, first off Ken is a great guy and true VW enthusiast. Ken's knowledge of my car was outstanding and he really cares about the customer. He was prompt with the appt, the car was delivered on time and I've had no problems since, overall a great experience.