Average Score (255 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

255 Ratings

4.8 Average

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  • Jacob W.11-02-2024

    TYPE:ServiceMODEL:JettaYEAR:2022

    Was quick and easy service. No issues with the staff either.

  • Scott N.11-02-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Linnea J.11-01-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    Very polite and friendly! Addressed all my questions.

  • Jennifer R.11-01-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

    Everyone in the department were very friendly and helpful. My car was completed on time and even got a bath!

  • Donald L.11-01-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Over all the service was great. Only issues I have is my Atlas is not fixed due to waiting for a part that I was told won’t be in until next year sometime.

  • Michele T.11-01-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Hussein B.10-31-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Mikey always takes care of my car, gets me in and out quick and fast

  • Reba I.10-31-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    My tire wasn’t checked for damage and not rotated when I was told it was and charged for it

  • Gregory P.10-30-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

    Job done well, no hassle

  • Michael B.10-30-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019