Average Score (238 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

238 Ratings

4.8 Average

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  • Jessica B.11-13-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • James H.11-13-2024

    TYPE:ServiceMODEL:ArteonYEAR:2021

  • Gregory W.11-10-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

    Mikey is the most profession and courteous service manager with whom I worked, at any dealership, during my 45 years of owning cars! Period. And I love the fact that they wash my car, and even clean off the mats, at the end.

  • Timothy B.11-09-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Michael Gregersen is top shelf and his attentive follow through exceeds expectation.

  • Brian C.11-04-2024

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2018

    I was called as soon as the parts for my warranty repair arrived, and they took care of an open recall at the same time. They set realistic expectations for when the repairs would be completed.

  • Marco W.11-04-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Jose V.11-04-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Jill W.11-04-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    I had an appt to drop my car off, but I waited a long time just to tell him what needed to be checked (which I had already confirmed on the phone when appt was made)

  • Nancy B.11-03-2024

    TYPE:SalesMODEL:JettaYEAR:2024

  • Juliet L.11-03-2024

    TYPE:ServiceMODEL:TaosYEAR:2023