Average Score (238 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

238 Ratings

4.8 Average

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  • Shabbir B.08-27-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Ken is knowledgeable Technician

  • Griffin G.08-27-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

  • Judy B.08-26-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    They got me an appointment right away and I appreciate Ken’s knowledge of VW Beetles.

  • Taynia M.08-25-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    The communication and customer service was a great experience. They were not pushing and took their time to explain in details about the whole process and they understood my needs.

  • Woods T.08-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    It is always a wonderful ezperience.

  • Serhil L.08-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Nichole M.08-22-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Great customer service

  • Patricia G.08-22-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Good overall experience. Team was helpful and I am pleased with vehicle.

  • Chi-wei L.08-21-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    overall nothing to complain about, but the accessories are not come together with the car is the reason to lose one star.

  • Mohamad B.08-19-2025

    TYPE:SalesMODEL:ID.4YEAR:2025