Average Score (238 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

238 Ratings

4.8 Average

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  • Talal M.08-18-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    The person who take of me his name is Ed did great job taking care of me

  • Ahmad S.08-18-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Amazing Service Sam was a pleasure to work Very courteous and professional

  • Michael G.08-18-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Great service and follow through by Bill Berman.

  • Steven V.08-17-2025

    TYPE:ServiceMODEL:Golf RYEAR:2025

    Ken Berman was my service advisor, first off Ken is a great guy and true VW enthusiast. Ken's knowledge of my car was outstanding and he really cares about the customer. He was prompt with the appt, the car was delivered on time and I've had no problems since, overall a great experience.

  • Hussein E.08-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    The service people did a decent job, but I gave a low because I had to bring my car in twice with two different problems within a week. I don’t know if it is quality issue with the car or the technicians.

  • Max R.08-15-2025

    TYPE:ServiceMODEL:GolfYEAR:2019

    My service representative was very helpful and made sure I understood what work was done on the car.

  • David M.08-14-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Service was very straight forward, quick, friendly and organized!

  • Paola H.08-14-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Mike M.08-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Zeinab A.08-12-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Excellent experience from start to finish. Sam made the buying process easy and enjoyable, and Mike, the finance manager, explained everything clearly and made financing quick and stress-free. Love my new ID.4!