Average Score (255 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

255 Ratings

4.8 Average

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  • Steven V.07-08-2025

    TYPE:SalesMODEL:Golf RYEAR:2025

  • Tara H.07-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Samantha was great! Professional, respectful, and eager to sell us a beautiful VW. The sales manager (Kevin) got us approved through VW credit, which we really appreciated, now we're at elite status credit! My wife really digs her new Tiguan, the buying experience was painless, stressless.

  • Barbara B.07-02-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Eddie was very understanding and helpful

  • Srinath K.07-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Marilyn S.06-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Carol M.06-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Called to schedule an appt due to no A/C during a heatwave and was able to drop my vehicle off the next morning. My car was evaluated and repaired the following day. As always, very pleased with my service experience.

  • Jeffery B.06-30-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    They were very friendly and helpful and worked with us to put us in our Jetta GLI.

  • Sharon R.06-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    I’ve owned other automobile brands and the customer service, etc was not in the same area of what I received from Farmington Hills

  • Steven M.06-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Great service!

  • Preston I.06-22-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Good service. Really appreciate the shuttle service evern pickup from home.