TYPE:ServiceMODEL:JettaYEAR:2021
I love the people skills the service people have. The eye contact is great.
Average Score (254 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
Yes, everyone involved with my purchase was very helpful and answered all my nervous questions.
TYPE:SalesMODEL:Jetta GLIYEAR:2025
Sam and Mike were pleasant to deal with. A fair price was negotiated easily.
TYPE:ServiceMODEL:JettaYEAR:2020
Derrick is an excellent Service Advisor and stayed with me through the process from beginning to end. My car came back clean and even before the time expected.
TYPE:ServiceMODEL:TiguanYEAR:2019
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:ServiceMODEL:AtlasYEAR:2019
The sales rep Derek was awesome. He was very personable, professional, understandable, and helpful. The only issue I had with my service was that the technician did not update the online information until my vehicle was done. I did not wait onsite, so I was frustrated most of the day with concern that my car had not even been looked at. However, it turned out that the technician did not fill in the blanks. Also, to mention the shuttle driver was very nice and even played kids songs, since I had my 7-year-old with me. It was a nice touch.
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:ServiceMODEL:Golf GTIYEAR:2019
TYPE:ServiceMODEL:Golf AlltrackYEAR:2018